Privacy policy

Last updated: September 17, 2026

Barnstead Supply respects your privacy. This policy explains what information we collect, why we collect it and how we use it.

Information We Collect

When you use our website or place an order, we may collect information including:

Your name, email address, phone number, billing and shipping address, order details and payment information.

We may also collect information about how you use our website, including your IP address, device, browser, pages viewed, purchases and interactions with our website and advertising.

Payment information is processed by our payment providers. We do not directly store your full card details.

How We Use Your Information

We may use your information to:

Process and deliver your orders
Provide customer support
Process returns and refunds
Prevent fraud and protect our website
Improve our website, products and advertising
Send marketing emails or messages where permitted
Measure advertising performance
Show you relevant advertising

Cookies and Advertising

We use cookies and similar technologies to operate our website, remember preferences, understand how customers use our store and measure advertising.

We may use services including Shopify, Meta and Facebook, Google, Google Analytics and other advertising or analytics providers.

These services may use cookies, pixels or similar technologies to understand your activity and help us measure or display advertising, including advertising based on your activity across websites.

You can manage cookies through your browser and any cookie or privacy controls available on our website.

Sharing Your Information

We may share information with companies that help us operate our business, including Shopify, payment processors, shipping providers, email providers, analytics services and advertising platforms.

We only share information where reasonably needed to provide our services, operate our business, comply with the law or run and measure advertising.

We do not sell personal information for money.

Some use of advertising technology may be considered the sale, sharing or use of personal information for targeted advertising under certain privacy laws.

Where required, you may opt out using the privacy or data sharing controls available on our website.

Your Rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction or deletion of your information and the right to opt out of certain advertising or data sharing.

To make a privacy request, contact us at support@barnsteadsupply.com.

Data Retention

We keep personal information only for as long as reasonably needed to operate our business, complete transactions, comply with legal obligations and resolve disputes.