Terms of service

By using the Barnstead Supply website or placing an order with us, you agree to these Terms of Service.

Orders

All orders are subject to availability and acceptance.

We may cancel or refuse an order if we believe there has been an error, suspected fraud, misuse of our website, or an issue with payment.

You are responsible for making sure the information you provide at checkout is accurate.

Products

We do our best to display our products, colours, descriptions and images accurately. Colours and appearance may vary slightly depending on your screen, lighting or manufacturing variations.

We may change product details, prices, offers or availability at any time.

Payments

Payments are processed securely through Shopify and our payment providers.

By placing an order, you confirm that you are authorised to use the payment method provided.

Shipping

Shipping times shown on our website are estimates and are not guaranteed.

Delays caused by couriers, customs, weather, holidays or other circumstances outside our control may occasionally happen.

Please see our Shipping & Returns Policy for full details.

Returns and Refunds

Returns and refunds are handled under our Shipping & Returns Policy.

Promotions

Discount codes and promotions may have their own terms and expiry dates.

Unless stated otherwise, promotions cannot be combined.

We may cancel or change promotions where there has been an error or misuse.

Website Use

You may not use our website for unlawful activity, fraud, abuse, attempted security breaches or anything that could damage our website or business.

Our website content, branding, images, graphics and written content belong to Barnstead Supply or their respective owners and may not be copied or used commercially without permission.

Liability

To the fullest extent allowed by law, Barnstead Supply will not be responsible for indirect or consequential losses resulting from the use of our website or products.

Nothing in these terms removes any rights you have under applicable consumer law.